Privacy policy

Who we are

This website, flemingbusinessconsultancy.com, is operated by Fleming Business Consultancy, 27 Old Gloucester Street, London WC1N 3AX, United Kingdom (“we”, “us”, “our”). We are the controller of the personal data described in this policy. For privacy questions, email angus@flemingbusinessconsultancy.com.

Information we collect

• Enquiries: when you email us, we collect your name, email address, phone number, company, role and the details of your enquiry.
• Clients: information needed to deliver, manage and invoice consultancy engagements.
• Website data: analytics information such as pages viewed, device type and approximate location, and server logs (IP address, browser type) kept for security.
• Cookies: small files that help the site work and measure traffic. Where required, we’ll ask for your consent before setting non-essential cookies.

How we use it and our legal basis

• To respond to enquiries and arrange conversations (legitimate interests, or steps before entering a contract).
• To deliver and invoice consultancy services (performance of a contract).
• To meet legal, tax and accounting obligations (legal obligation).
• To improve our website and keep it secure (legitimate interests).
• To send occasional insights, only if you’ve asked for them (consent, which you can withdraw at any time).

Confidentiality

Information you share about your business is treated in strict confidence. We are happy to sign a non-disclosure agreement before detailed discussions.

Sharing

We don’t sell your personal data. We share it only with trusted providers who help us run the business (such as website hosting, email and accounting), or where the law requires it.

International transfers

Because we work with clients worldwide, some of our service providers may process data outside the UK. Where this happens, we make sure appropriate safeguards are in place, as required by UK data protection law.

How long we keep it

We keep enquiry information for as long as needed to respond and for a reasonable period afterwards. Client records are kept for as long as required for legal, tax and business purposes, typically up to seven years.

Your rights

Under UK data protection law, you have the right to access, correct or delete your personal data, to restrict or object to how we use it, to data portability, and to withdraw consent at any time. To make a request, email us with the subject line “Privacy request”. If you’re unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ico.org.uk).

Security

We use reasonable measures to protect your information, including an encrypted (HTTPS) connection. No website can guarantee complete security.

Changes

We may update this policy from time to time. The date below shows when it last changed.

Last updated: October 2026